HVAC Parts – Counter Sales
Pay range: $15/hr to $25/hr depending upon experience
Job located in Shreveport, LA
Responsibilities include but are not limited to:
- Interacting with customers and promoting our company and products in a professional manner
- Inside counter sales processing of phoned-in orders
- Assisting Will Call customers
- Parts lookup for various equipment lines
- Processing Job quotes
- Maintain active open quote log for follow-up with customer
- Processing warranty claims
- Ensure desired level of margins are obtained by following established pricing structure
- Arrange stock on shelves or racks in sales area and keep merchandise in order
- Conduct outgoing customer sales calls
- Maintain a professional appearance and demeanor
- Learn product lines, what is carried in stock, vendor’s parts, staying informed of new products
Requirements:
- Must have excellent customer service skills
- Able to juggle multiple requests at the same time
- Willing to work overtime as necessary
- Lift at least 50-pound boxes
Training:
- Multiple product lines will be introduced. Ability to quickly learn products and vendors.
- Ability to search for substitutes when the primary product is not available.
Benefits:
- Full time position/40 hours guaranteed each week
- Paid bi-weekly/overtime as needed
- Performance-based incentive plan
- 1 to 3 weeks of vacation per year as tenure increases
- Additional PTO – 4 hours each month after 90 days’ employment
- ½ Health insurance paid (employee or family)
- Health insurance plan (eligibility after 90 day probationary period) includes long term disability coverage (60% of salary after 90 days) and $20,000 term life insurance paid 100% by company
- 401K after 1 year with matching up to 4% of salary
- 401K plan includes an optional profit-sharing contribution that has historically been funded 100% since we have had the plan