HVAC Parts Store Manager

Location: New Orleans/Metairie Area, LA

Pay range: Competitive and based on experience.

Join the Mechanical Concepts Team

At Mechanical Concepts LLC, our employees are the foundation of our success. As an established HVAC equipment distribution and service company, we are expanding our presence in the New Orleans / Metairie market and looking for a motivated team member to help us grow.

This is an opportunity to join an established company, help build a strong local operation, and make a direct impact on our customers and team.

What We Offer

Competitive Pay & Incentives | Vacation + PTO | Medical, Dental & Vision | 401(k) Match & Profit Sharing | Company-Paid Benefits |  Career Growth

Position Summary

We are seeking a hands-on HVAC Parts Store Manager to build and lead a high-performing parts operation in the New Orleans / Metairie area.

This is not a typical parts manager role. You will be responsible for building the operation, developing the team, driving sales, managing inventory and pricing, and establishing a parts department known for responsiveness, reliability, and exceptional customer service.

The right candidate will take ownership, lead from the front, and create a culture that supports contractors, technicians, and service teams at a high level.

Responsibilities

  • Build, lead, and develop a high-performing parts team
  • Drive sales through strong relationships with contractors, technicians, and service teams
  • Oversee daily operations of the parts store
  • Lead by example through active involvement in daily operations
  • Set expectations for work ethic, accountability, customer service, and performance
  • Manage inventory strategy, product mix, and stock levels
  • Ensure accurate inventory control and accountability
  • Establish competitive pricing while maintaining strong margins
  • Support contractors, technicians, and service teams with orders, technical questions, and issue resolution
  • Handle escalated customer issues professionally and efficiently
  • Monitor market trends and competitor activity
  • Develop local strategies to grow the customer base and increase sales
  • Build strong relationships with customers, vendors, and internal teams

What We’re Looking For

  • Builder mindset — someone who wants to create and improve, not simply maintain
  • Strong customer-first mentality
  • Proven leadership ability with experience building and motivating teams
  • Hands-on leadership style with a willingness to perform any task expected of the team
  • Strong understanding of HVAC parts and the needs of contractors, technicians, and service teams
  • Ability to develop lasting customer and industry relationships
  • Experience with inventory management and pricing
  • Strong ownership, accountability, and decision-making skills
  • Ability to operate effectively in a growing and fast-paced environment

Qualifications

  • Bachelor’s degree or equivalent HVAC industry experience
  • 6–8+ years of HVAC parts, distribution, or sales experience
  • 4+ years of leadership experience
  • Forklift certification or ability to obtain certification preferred
  • Accounts payable/receivable experience is a plus

Benefits & Perks

PAY & INCENTIVES

  • Full-time with 40 hours guaranteed each week
  • Bi-weekly pay and overtime as needed
  • Performance-based incentive plan
  • Competitive pay based on experience

PAID VACATION

  • 10 days of paid vacation each year, in addition to earned PTO
  • Vacation may be carried forward in accordance with company policy

EARNED PTO

  • Earn 4 hours of PTO per month following the applicable 90-day waiting period
  • PTO may be used for illness, personal time, appointments, and personal or family emergencies
  • Earned PTO may be carried over in accordance with company policy

MEDICAL, DENTAL & VISION

  • Coverage is available beginning the first day of the month following 30 days of employment.
  • Mechanical Concepts pays 50% of the medical insurance premium for employee or family coverage
    Dental and vision insurance available

RETIREMENT & PROFIT SHARING

  • 401(k) eligibility after 6 months of employment
  • Company matches 100% of the first 3% contributed, plus 50% of the next 2%
  • Optional company profit-sharing contribution; historically funded each year since the plan was established

COMPANY-PAID BENEFITS

  • 8 Paid Company Holidays
  • $20,000 Company-Paid Term Life Insurance
  • Company-Paid Long-Term Disability Coverage – 60% of Salary

CAREER & CULTURE

  • Paid Training & Professional Development
  • Career Growth & Advancement Opportunities
  • Team-Building Events & Company Functions
  • Family-Oriented, Team-Focused Work Environment

Work Environment

Full-time, in-office position in Metairie, LA, serving the greater New Orleans / South Louisiana market. Remote work may be available during weather events or illness in accordance with company practices.

Build Your Career with Us

Join an established and growing company that values quality, safety, teamwork, customer service, and professional growth.

Come grow with Mechanical Concepts and build your future with us.

Mechanical Concepts LLC is an Equal Opportunity Employer. We consider all qualified applicants for employment, including individuals with disabilities and protected veterans.

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